Reach out to our team for any questions about your booking, pickup, or account.
Tap Book Pickup on the home screen, choose your service type, enter your pickup address, select a date and time slot, then confirm your booking.
Yes — open My Bookings, tap the booking you want to cancel, and use the Cancel button. Bookings can be cancelled before a driver is dispatched.
You'll receive a WhatsApp notification when a driver is assigned and again when they're en route. You can also track live from the booking detail page.
Yes. The Arrive concierge pickup is complimentary for all customers visiting our showroom.